Extension of settlement suspension for Chinese New Year Holiday

Dear Merchants and Partners,

Due to the outbreak of coronavirus, CCPay ‘s partner Alipay and WeChat Pay have extended the Spring Festival holiday in response to national disease prevention and control policies from China. Therefore, transactions made from January 23rd to February 2nd, 2020 will be settled on start from February 3rd, 2020 accordingly.

Thank you for your understanding and support.

All other Alipay and WeChat Pay services, including but not limited to payment and refund will NOT be affected.

You can contact us for further enquiries through our online chat service.

Service hours: 9:00 am to 6:00 pm, Monday to Friday.

You can also contact us at any time by email:


Yours sincerely